Dental Associates Group

Patient Coordinator - Brownsburg Family Dentistry

Brownsburg, Indiana•Full-time
$23 - $28 hourly
About the Job
Job Summary:
We are seeking a detail-oriented and compassionate Patient Coordinator to join our healthcare team. The Patient Coordinator will be responsible for ensuring a positive patient experience by coordinating appointments, handling patient inquiries, and maintaining accurate medical records.

Qualifications:
  • Excellent Communication Skills.
  • Self-motivated, Punctual, Team Player.

The patient coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full productive schedules.

Essential Functions:
  • Greet and welcome patients and visitors to the practice.
  • Check-in patients according to office protocol, verifying and updating patient information.
  • Confirm the next day's appointments according to protocol and patient preferences.
  • Schedule patients for efficient use of the doctor and staff time.
  • Maintain a professional reception area.
  • Manage recall and inactive patient system
  • Collect payment from the patients at the time of service.
  • Prepare financial treatment plans and present plan options to the patients.
  • Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
  • Open and close dental offices according to office protocol.
  • Daily cash handling and balancing the day's transactions.
  • Submit insurance claims for completed treatment and prior authorizations.