Front Office Coordinator | Dental Smile Professionals
Position: Front Office Coordinator
Location: On-site
Employment Type: Full-time (40 hours/week)
Pay Range: $20.00 – $25.00 / hour
Are you an experienced dental administrative professional who thrives on delivering exceptional patient experiences? Dental Smile Professionals is seeking a warm, organized, and detail-oriented Front Office Coordinator to join our dynamic team!
As the face of our practice, you will play a key role in setting a positive tone for our patients, streamlining day-to-day operations, and maintaining an efficient, welcoming reception area.
What You'll Do:
As our Front Office Coordinator, you will oversee front desk administrative operations and support both our clinical team and our patients:
- Patient Hospitality: Greet patients with a warm, professional attitude, handle check-in and check-out procedures, and ensure an inviting waiting area experience.
- Scheduling Management: Coordinate patient appointments, optimize daily practice schedules, and conduct follow-up confirmation calls.
- Patient Records & Communication: Manage phone lines, respond to patient inquiries, update medical histories, and maintain accurate patient charts.
- Front Desk Financials: Collect payments, copays, and patient balances at the time of service, and assist with insurance verifications as needed.
- Team Collaboration: Work closely with dentists and clinical assistants to ensure smooth practice flow and patient satisfaction throughout the day.
What We're Looking For:
- Dental Experience: Minimum of 3 years of prior experience working in a dental practice required.
- Availability: Full-time commitment (40 hours per week, on-site).
- Communication Skills: Excellent interpersonal, written, and telephone skills with a patient-first approach.
- Administrative Competency: Strong multi-tasking skills, sharp attention to detail, and familiarity with dental front-office systems and workflows.
Why Work With Us?
- Competitive Pay: $20.00 – $25.00 per hour, commensurate with experience.
- Stable Full-Time Hours: Guaranteed 40-hour workweek with predictable scheduling.
- Welcoming Environment: Join a supportive, professional dental team dedicated to patient health and workplace excellence.