Dental Associates Group

Front Office Coordinator - Dental Smile Professionals

Dayton, Ohio•Full-time
$20 - $25 hourly
About the Job
Front Office Coordinator | Dental Smile Professionals

Position: Front Office Coordinator
Location: On-site
Employment Type: Full-time (40 hours/week)
Pay Range: $20.00 – $25.00 / hour

Are you an experienced dental administrative professional who thrives on delivering exceptional patient experiences? Dental Smile Professionals is seeking a warm, organized, and detail-oriented Front Office Coordinator to join our dynamic team!

As the face of our practice, you will play a key role in setting a positive tone for our patients, streamlining day-to-day operations, and maintaining an efficient, welcoming reception area.

What You'll Do:
As our Front Office Coordinator, you will oversee front desk administrative operations and support both our clinical team and our patients:
  • Patient Hospitality: Greet patients with a warm, professional attitude, handle check-in and check-out procedures, and ensure an inviting waiting area experience.
  • Scheduling Management: Coordinate patient appointments, optimize daily practice schedules, and conduct follow-up confirmation calls.
  • Patient Records & Communication: Manage phone lines, respond to patient inquiries, update medical histories, and maintain accurate patient charts.
  • Front Desk Financials: Collect payments, copays, and patient balances at the time of service, and assist with insurance verifications as needed.
  • Team Collaboration: Work closely with dentists and clinical assistants to ensure smooth practice flow and patient satisfaction throughout the day.

What We're Looking For:
  • Dental Experience: Minimum of 3 years of prior experience working in a dental practice required.
  • Availability: Full-time commitment (40 hours per week, on-site).
  • Communication Skills: Excellent interpersonal, written, and telephone skills with a patient-first approach.
  • Administrative Competency: Strong multi-tasking skills, sharp attention to detail, and familiarity with dental front-office systems and workflows.

Why Work With Us?
  • Competitive Pay: $20.00 – $25.00 per hour, commensurate with experience.
  • Stable Full-Time Hours: Guaranteed 40-hour workweek with predictable scheduling.
  • Welcoming Environment: Join a supportive, professional dental team dedicated to patient health and workplace excellence.